Shipping & Delivery
We want every Arborforge order to arrive safely and in the condition it left us.
This page explains how physical orders are prepared, dispatched and delivered.
Dispatch Times
Orders for items currently in stock will normally be dispatched within 2 working days.
During new releases, crowdfunding fulfilment, holidays or particularly busy periods, dispatch may take a little longer. Where we expect significant delays, we will make this clear at the time of purchase.
Digital products do not require physical delivery and will be made available electronically following purchase.
Preorders
Products marked as a preorder will not be dispatched until the relevant product is ready for release.
An estimated dispatch or release period will be shown on the product page wherever possible.
If an order contains both available products and preorder products, available items will be shipped separately wherever possible.
UK Delivery
UK orders are sent using Royal Mail.
Estimated delivery times will be shown during checkout where available.
Please remember that delivery estimates begin from the date an order is dispatched, rather than the date the order is placed.
International Delivery
We may offer international delivery to selected countries.
Available destinations and shipping costs will be shown at checkout.
International customers are responsible for any customs duties, import taxes or other charges applied by their country following shipment.
Delivery times for international orders may vary depending on destination and customs processing.
Packaging
Comics and other products are packaged with the intention of protecting them during transit.
Where appropriate, comics may be supplied with protective backing boards, sleeves or other suitable packaging.
Tracking
Where a tracked delivery service is used, tracking information will be provided once the order has been dispatched.
Please allow some time for tracking information to become active after receiving your dispatch confirmation.
Incorrect Delivery Information
Customers are responsible for ensuring that the delivery information supplied at checkout is correct.
If you notice an error before your order has been dispatched, please contact:
support@arborforgestudios.com
We will always try to correct the address where possible.
Once an order has been dispatched, we may not be able to change its destination.
Missing Orders
If your order has not arrived within the expected delivery period, please contact:
support@arborforgestudios.com
Please include your order number so that we can investigate.
Damaged Orders
If your order arrives damaged, please contact us as soon as reasonably possible and include photographs of the item and packaging where appropriate.
Damaged products may be eligible for replacement under our Returns & Replacements Policy.
Contact
For any questions regarding shipping or an existing order:
support@arborforgestudios.com
Last updated: August 2026